Introduction
The Bridge, operated by RiverWise, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
Information We Collect
Information You Provide
When you create a membership account or subscribe to our newsletter, we collect:
- Email address — required for all membership tiers
- Name — if provided during registration
- Payment information — processed securely through Stripe for paid memberships (we do not store your full payment details)
Information Collected Automatically
When you visit The Bridge, we may automatically collect:
- Usage data — pages visited, time spent on pages, and navigation patterns
- Device information — browser type, operating system, and screen resolution
- Cookies — small data files stored on your device to maintain your session and preferences
How We Use Your Information
We use the information we collect to:
- Deliver content and manage your membership account
- Send newsletters and editorial updates you have subscribed to
- Process membership payments
- Improve the Site and understand how our community engages with our content
- Communicate with you about your account or respond to inquiries
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Third-Party Services
We use the following third-party services to operate The Bridge:
- Ghost — our content management and membership platform, which stores your account information and email preferences
- Stripe — processes all paid membership transactions securely
- Railway — hosts our website infrastructure
Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their respective policies.
Cookies
The Bridge uses cookies to:
- Maintain your login session
- Remember your preferences
- Understand site usage patterns
You can control cookie settings through your browser. Disabling cookies may limit some features of the Site, such as staying signed in.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within a reasonable timeframe, except where we are required to retain it by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated personal data
- Unsubscribe from newsletters and email communications at any time
To exercise any of these rights, please contact us at [email protected] or manage your preferences through your membership account settings.
Children's Privacy
The Bridge is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove that information.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].